All of us have been preoccupied at a certain moment with improving communication skills. The truth is that communicating information is not in the least easy, as it depends a lot on the auditorium. In fact, you should be able to tailor your technique on the expectations, expertise and character of those who are sitting in front of you.
Studies have showed that the general impression that one makes is decided after summing up what has happened during the first seconds of the meeting. Therefore, a strong opening is decisive and after that a succinct, concise and to the point communication of information should follow. It is important to have a general view of what you want to communicate and then to split the information into parts that flow naturally. Make a plan with all the points that should be covered and with the time that is allocated to each of them and stick to it.
Speak clearly, be concise and don’t get lost in unnecessary details. In addition, pay attention to the reactions of the people who are listing to you. If they seem bored or they seem to lose their interest, change your tactics, tell a story or ask questions, as these will make the auditorium pay attention to what you are saying. In fact, it is very important to involve them permanently and never allow them to get distracted.
It isn’t all about verbal communication, as sometimes your gestures can say more than your words. For example, if your partner of discussion sees you with the arms crossed, he will consider that you are not open to discussion. Also, if you avoid eye contact it can mean that you are not interested in the discussion or that you feel insecure and uncomfortable.
You should understand that communication skills, just as any other type of skills, need to be practiced. So, regardless of the situation, try to use your communication skills, allowing them to refine. The interaction with your partner of discussion can be made more successful if you maintain eye contact. It shows that you are interested in communicating with that person and it encourages the person to respond in the same way. Use gestures and send messages with your hands and face, making your body talk.
It is also important to use your voice wisely. Try to animate your voice, avoiding it becoming monotonous after some time. Also, try to speak slowly and don’t use a soft or high voice. A great exercise is to listen to the people who talk on TV or on the radio and to try to understand when they increase their voices and what tonality they use depending on the message that is conveyed.
Specialists are interested in finding useful methods to improve communication skills; therefore you will find online courses and materials related to this subject. For example, check this online course: www.mindtools.com, which will help you improve your communication skills.